Shipping & Returns

SHIPPING

​Here at Shine Organics we are happy to offer free worldwide shipping for orders over $50.

Our standard Australian shipping gets your goodies to you in 3-7 business days.

For express shipping in Australia, there is an extra fee of $14.00 to get your parcel to you in as quick as 3-4 business days. Service conditions apply. See the Australia Post Terms & Conditions for details.

Any dates for delivery are a guide only and are calculated on the basis that parcels and letters will be lodged on the send date by the relevant close off time at the Post Office or street posting box. Any dates for delivery do not take into account public holidays and are subject to change at the discretion of Australia Post. Surface Mail delivery estimates are not included. Service conditions apply.

 

​RETURNS

We offer a 30 day return policy should you change your mind about the product we offer a refund or exchange. Please keep in mind we are unable to offer refunds on items that have been lightly used.

In accordance with Australian Consumer Law, if the item has a major failure or fault you may reject the item and seek a refund or exchange.

Where an item is damaged through misuse, accident or abnormal use, the Australian Consumer Law or any manufacturer’s warranty may not apply, and Shine Organics may not provide a refund or exchange. Shine Organics will require an original proof of purchase before providing a remedy under the Australian Consumer Law. Without a receipt we cannot offer any of the above.

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